Customer Services
Everything you need to manage your water service in one place
Billing & account
Access, manage, and pay your water bill.
Service requests
Submit applications and requests for new or existing service.
Notifications & support
Get alerts, information, and assistance.
Service area
Available in the Seven Mile Beach and West Bay districts of Grand Cayman. Availability may vary for new service depending on location and connection type.
Water rates
Water rates vary by customer type and usage. Electricity costs may influence rates through an energy adjustment factor.
Regulated Water Utility
Cayman Water Company Limited. The only investor-owned water utility in the Cayman Islands.
For more than 50 years, Cayman Water has provided reliable potable water service for residential and commercial customers.
Licensed Public Water Utility
Cayman Water Company Limited is a licensed public water utility serving the Seven Mile Beach and West Bay districts of Grand Cayman. Founded in 1973, the company produces and distributes potable drinking water using seawater reverse osmosis desalination.
For over 50 years, Cayman Water has provided reliable potable water service across Grand Cayman.
We supply potable water to customers in the Seven Mile Beach and West Bay areas of Grand Cayman, Cayman Islands using state-of-the-art seawater desalination plants
Water is produced via reverse osmosis desalination and distributed through a utility network to Seven Mile Beach and West Bay.
Reliable water service supported by decades of desalination experience
Continuous Operations
Plants operate year-round with built-in redundancy.
Experienced Utility Team
More than five decades of desalination and utility expertise.
Modern Infrastructure
Multiple treatment plants and distribution facilities support daily demand.
Rigorous Monitoring
Ongoing testing and maintenance help ensure consistent service delivery.
Consolidated Water has been delivering safe, reliable drinking water directly to homes and businesses in the Cayman Islands for decades. We own and operate seawater desalination-based water distribution systems under a long-term concession agreement, serving residential, commercial, and resort customers in water-scarce communities where naturally occurring fresh water is limited or unreliable.
Our water is affordable because of our unparalleled efficiency and experience. Our non-revenue water (losses from pipeline leaks, reservoir leaks, meter malfunctions) is the lowest in the region, and we operate some of the most energy-efficient seawater desalination plants in the world.
Our water utility operations are vertically integrated, from seawater intake and treatment through storage, distribution, and customer metering. We manage the full customer relationship, including billing, customer service, and water quality assurance. We bring the technical depth of a global water infrastructure company, delivering pure, safe water directly to end customers in markets that depend on us.