Privacy Policy

Last Update: April 20, 2026        

Information We Collect

We collect information to provide better services for our users. This includes:

• Information you provide (via forms and email requests): This includes your name, email address, and other information you may include when you.
• Information collected automatically: We use cookies and similar technologies to collect data like your IP address, browser type, and how you interact with our site.

How We Use Your Information

Your data is used to:

• Operate and maintain the website.
• Improve the user experience and personalize content.
• Communicate with you regarding your request(s).
• Ensure the security and integrity of our services.

Sharing Your Data

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: With trusted third parties who help us run the site (e.g., hosting, analytics).
• Legal Requirements: If required by law or to protect our legal rights.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request Deletion of your personal information.
• Opt-out of marketing communications or certain tracking cookies.

Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Google Analytics and Cookies

We use “Google Analytics”, a web analytics service provided by Google, Inc., to better understand how users interact with our website.

• How it works: Google Analytics uses “cookies” which are small text files placed on your device to collect standard internet log information and visitor behavior data in an anonymous form.
• Data Processed: The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States.
• Purpose: We use this information to evaluate visitor use of the website, compile statistical reports on website activity, and improve our content and user experience.

How to Opt-Out

You can prevent your data from being used by Google Analytics by either:

1. Browser Settings: Adjusting your browser settings to refuse all cookies.
2. Browser Add-on: Downloading and installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).

Your GDPR Rights: The Right to be Forgotten

Under the General Data Protection Regulation (GDPR), users within the European Union have the “Right to Erasure”, commonly known as the “Right to be Forgotten.”

How to Exercise This Right:

You may request the deletion of your personal data at any time. We will comply with your request without undue delay (typically within 30 days) if one of the following applies:

• The data is no longer necessary for the purposes for which it was collected.
• You withdraw your consent (where processing was based on consent).
• The data has been processed unlawfully.
• You object to the processing and there are no overriding legitimate grounds for us to continue.

Exceptions:

Please note that we may be legally required to retain certain information to comply with financial/tax laws, resolve disputes, or defend legal claims.

To request data deletion, please contact us at: web_support@cwco.com with the subject line “Data Deletion Request.” A form is provided that should be included in the email as part of the request. The email with the request must come from the email address we have on record that is associated with your information.

Third-Party Service Providers

To provide and improve our services, we share limited data with trusted third-party service providers. These “Data Processors” are contractually obliged to protect your information and may only use it according to our strict instructions.

We use the following categories of third parties:

• Analytics Providers: (e.g., “Google Analytics”) We use these to understand how visitors use our site. This data is typically anonymized.
• Hosting & Infrastructure: (e.g., AWS, DigitalOcean) To store our website files and database securely.
• Payment Processors: (e.g., Stripe, PayPal) We do not store your credit card details; they are handled entirely by these secure providers.
• Communication Tools: (e.g., Mailchimp) If you sign up for our newsletter, your email address is shared with our email service provider.

Contact Us

If you have questions about this policy, please contact us at:

Email:  web_support@cwco.com

Address: 5810 Coral Ridge Drive, Suite 220

Coral Springs, FL 33076 protection service.